Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly — your name, email address, business name, and payment information when you sign up. We also collect your customers' contact information (emails and phone numbers) that you upload or import to send review requests on your behalf.

2. How We Use Your Information

We use your information to provide and improve our service, process payments, send review request emails on your behalf, and communicate important account updates. We do not sell your data or your customers' data to third parties.

3. Data Storage and Security

Your data is stored securely on servers in the United States. We use industry-standard encryption in transit and at rest. We retain your data for the duration of your account plus 90 days after cancellation.

4. Your Customers' Data

You are responsible for ensuring you have the right to contact your customers. Every review request email includes an easy opt-out link. We honor all opt-out requests and will not contact opted-out customers again.

5. Contact Us

Questions about this policy? Email us at privacy@fiveify.com.